> For the complete documentation index, see [llms.txt](https://docs.apruv.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apruv.io/apruv-field-app-guide/app-tabs/ratings.md).

# Ratings

The Feedback tab shows all customer feedback collected from your completed services.

### What you will see

* Direct Apruv feedback
* Direct Apruv feedback (NPS and CSAT scores)
* Rating scores
* Customer comments

> Customer ratings in this section contribute to your performance metrics and may affect your overall performance scoring.

> Google review integration is not yet available in the app and is planned for a future update.

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