> For the complete documentation index, see [llms.txt](https://docs.apruv.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apruv.io/apruv-field-app-guide/app-tabs/service.md).

# Service

The Service tab is the central hub for managing field work assignments. It displays your upcoming routes and jobs assigned to you, as well as past completions.

Each service entry shows the customer name, location, service type, scheduled time, and a QR icon for collecting customer feedback.

#### Syncing your data

Tap the **Refresh** button to sync the latest route updates. Route data syncs directly from your integrated field service software.

#### Upload management

The Service tab organizes your submissions into three views:

| Tab       | What it shows                                               |
| --------- | ----------------------------------------------------------- |
| Upcoming  | Routes where proof of service has not been submitted yet    |
| Pending   | Submissions completed but still waiting to finish uploading |
| Completed | Submissions that have fully uploaded                        |

#### Pausing and resuming uploads

Tap **Pause Upload** to stop new uploads from starting — useful if you are in a poor network area and want to wait until you have a better connection. Any upload already in progress will finish before pausing.

Tap **Resume Upload** when you are ready to continue.

The app also automatically pauses uploads when it detects no network connection and resumes when connectivity returns. The Pause Upload button gives you manual control on top of that.

> **Keep the app open.** Uploads only run while the app is open in the foreground. Keep the app open until your uploads complete. If you background the app, uploads will pause and resume when you return.

#### Working offline

The Apruv Field App requires internet connectivity to upload media files and send customer feedback. If you document services without a connection:

* Media will temporarily store on your device
* Submission may fail until you reconnect

Always confirm that you see a successful submission message to verify your documentation has properly synced.


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