> For the complete documentation index, see [llms.txt](https://docs.apruv.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apruv.io/apruv-field-app-guide/doing-a-service/submitting-the-service-summary.md).

# Submitting the service summary

### Before you submit

1. Confirm all required documentation has been added
2. Verify the accuracy of your service notes
3. Tap Submit

### What happens after you submit

* A personalized message is automatically sent to the customer
* The customer receives a link to their service summary
* All documentation is transmitted to and stored within the integrated field service system

A confirmation message will appear to indicate a successful submission.

### If the submission fails

1. Reconnect to the internet
2. Retry the submission

### What happens if you do not submit

If you leave the job site without tapping Submit:

* The customer will not receive a service summary
* No feedback request will be sent
* Your performance metrics may not update
* The service may not count toward your goal tracking

To fix this, reopen the service and complete the submission once you have an internet connection.

> Always confirm that you see a successful submission message before leaving the job site.


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