> For the complete documentation index, see [llms.txt](https://docs.apruv.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apruv.io/apruv-field-app-guide/getting-started/before-you-start.md).

# Before you start

## Before you start

Before using the Apruv Field App, make sure you have the following ready:

* Downloaded the Apruv Field App from the App Store or Google Play Store
* Received your login credentials from your administrator
* Enabled camera and microphone permissions on your device
* Enabled notifications on your device
* An active internet connection available

### Why internet access is required

You need an active internet connection to:

* Upload service media such as photos, videos, and voicemail
* Send service summaries to customers
* Sync your performance metrics
* Deliver customer feedback links

> If you work offline, media may store temporarily on your device. You must reconnect and retry the submission once internet is available.


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